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Predicting The Helpfulness Of Online Product Reviews

Predicting The Helpfulness Of Online Product Reviews

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Author by : Ying Zhang
Languange Used : en
Release Date : 2021
Publisher by :

ISBN : OCLC:1376869753

Identifying helpful reviews from massive review data has been a hot topic in the past decade. While existing research on review helpfulness estimation and prediction is primarily sourced from English reviews, non-English reviews may also provide useful consumer opinion information and should not be neglected. In this study, we propose a review helpfulness prediction framework that processes and uses multilingual sources of reviews to generate relevant business insights. Adopting a design science research approach, we design, implement, evaluate and deliver an IT artifact (i.e., our framework) that predicts the helpfulness of a review and accounts for non-English reviews. Our evaluations suggest that we achieve better performance on review helpfulness prediction and classification by including the variables generated by our instantiated multilingual system. By demonstrating the feasibility of our proposed framework for multilingual business intelligence applications, we contribute to the literature on business intelligence and provide important practical implications to practitioners....



Automatically Predicting The Helpfulness Of Online Reviews

Automatically Predicting The Helpfulness Of Online Reviews

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Author by : Yadong Zhang
Languange Used : en
Release Date : 2014
Publisher by :

ISBN : OCLC:886414965

Online shopping websites provide platforms for consumers to review products and share opinions. Online reviews provided by the previous consumers are major information source for both consumers and marketers. However, a large number of reviews for a product can make it impossible for readers to read through all the reviews in order to collect information. So it is important to classify and rank the reviews base on their helpfulness to make them easily accessed by readers. It will help consumers finish their information search and decision making more easily. It will also be valuable for product manufactures or retailers to get informative and meaningful consumer feedbacks. Due to the lack of editorial and quality control, the reviews of product dramatically vary on quality: from very helpful to useless and even spam-like. The helpfulness of reviews is currently assessed manually by the voting from readers. This project experiments with data collected from Amazon through using a supervised machine learning approach to investigate the task of predicting the helpfulness of online reviews. It discusses the determinants of the helpfulness of online reviews. Eventually it proposes a model which is used to automatically predict the helpfulness of online reviews....



Analyzing And Predicting Helpfulness Of Online Product Review

Analyzing And Predicting Helpfulness Of Online Product Review

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Author by : Minliang Liao
Languange Used : en
Release Date : 2017
Publisher by :

ISBN : OCLC:1083342728

Predicting the helpfulness of online product reviews is very important and useful in e-commerce; predicted helpfulness can be applied in recommendation systems and review rankings. Manual ranking of reviews requires huge human efforts. The goal of this thesis is to predict the helpfulness scores for online product reviews based on the information contained in the review text and to understand what makes a review helpful, and why. The scoring uses four semantic features, natural language processing, and machine learning techniques. Models are built to map reviews to their respective helpfulness scores, and results of reviews with different numbers of helpfulness votes are compared. In addition, the human annotation is done by having college students assign helpfulness scores to the selected reviews in the testing dataset; theses manually determined scores which are used for comparing against the reviews with automatic labels. The massive helpfulness votes on Amazon product reviews are used as ground truth. Experimental results show that two of the four semantic features can accurately help predict helpfulness scores and greatly enhance the performance compared with previously used features. Comparisons show the trained models align well with human perceptions and results on reviews with more votes are slightly better aligned. Semantic interpretation reveals that online customers prefer reviews that contain words that have positive/negative comments on the object described, that show reviewers are thoughtful and knowing when commenting on the object, and that emphasize emphasis on personal experience and positive emotions....



Advances In Information And Communication

Advances In Information And Communication

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Author by : Kohei Arai
Languange Used : en
Release Date : 2020-02-13
Publisher by : Springer Nature

ISBN : 9783030394424

This book presents high-quality research on the concepts and developments in the field of information and communication technologies, and their applications. It features 134 rigorously selected papers (including 10 poster papers) from the Future of Information and Communication Conference 2020 (FICC 2020), held in San Francisco, USA, from March 5 to 6, 2020, addressing state-of-the-art intelligent methods and techniques for solving real-world problems along with a vision of future research. Discussing various aspects of communication, data science, ambient intelligence, networking, computing, security and Internet of Things, the book offers researchers, scientists, industrial engineers and students valuable insights into the current research and next generation information science and communication technologies....



Big Data Analytics

Big Data Analytics

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Author by : Sanjay Madria
Languange Used : en
Release Date : 2020-01-21
Publisher by : Springer

ISBN : 3030371875

This book constitutes the refereed proceedings of the 7th International Conference on Big Data analytics, BDA 2019, held in Ahmedabad, India, in December 2019. The 25 papers presented in this volume were carefully reviewed and selected from 53 submissions. The papers are organized in topical sections named: big data analytics: vision and perspectives; search and information extraction; predictive analytics in medical and agricultural domains; graph analytics; pattern mining; and machine learning....



Predicting Helpfulness Of Online Customer Reviews

Predicting Helpfulness Of Online Customer Reviews

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Author by : Srikumar Krishnamoorthy
Languange Used : en
Release Date : 2014
Publisher by :

ISBN : LCCN:2014356669

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Qualitative Assessment Of Text Difficulty

Qualitative Assessment Of Text Difficulty

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Author by : Jeanne Sternlicht Chall
Languange Used : en
Release Date : 1996
Publisher by :

ISBN : UOM:39015040652540

Teaches a revolutionary approach to making judgements about the difficulty of a reading selection....



Information Retrieval Technology

Information Retrieval Technology

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Author by : Fu Lee Wang
Languange Used : en
Release Date : 2020-02-26
Publisher by : Springer Nature

ISBN : 9783030428358

This book constitutes the refereed proceedings of the 15th Information Retrieval Technology Conference, AIRS 2019, held in Hong Kong, China, in November 2019.The 14 full papers presented together with 3 short papers were carefully reviewed and selected from 27 submissions. The scope of the conference covers applications, systems, technologies and theory aspects of information retrieval in text, audio, image, video and multimedia data....



Learning Deep Learning

Learning Deep Learning

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Author by : Magnus Ekman
Languange Used : en
Release Date : 2021-07-19
Publisher by : Addison-Wesley Professional

ISBN : 9780137470297

NVIDIA's Full-Color Guide to Deep Learning: All You Need to Get Started and Get Results "To enable everyone to be part of this historic revolution requires the democratization of AI knowledge and resources. This book is timely and relevant towards accomplishing these lofty goals." -- From the foreword by Dr. Anima Anandkumar, Bren Professor, Caltech, and Director of ML Research, NVIDIA "Ekman uses a learning technique that in our experience has proven pivotal to success—asking the reader to think about using DL techniques in practice. His straightforward approach is refreshing, and he permits the reader to dream, just a bit, about where DL may yet take us." -- From the foreword by Dr. Craig Clawson, Director, NVIDIA Deep Learning Institute Deep learning (DL) is a key component of today's exciting advances in machine learning and artificial intelligence. Learning Deep Learning is a complete guide to DL. Illuminating both the core concepts and the hands-on programming techniques needed to succeed, this book is ideal for developers, data scientists, analysts, and others--including those with no prior machine learning or statistics experience. After introducing the essential building blocks of deep neural networks, such as artificial neurons and fully connected, convolutional, and recurrent layers, Magnus Ekman shows how to use them to build advanced architectures, including the Transformer. He describes how these concepts are used to build modern networks for computer vision and natural language processing (NLP), including Mask R-CNN, GPT, and BERT. And he explains how a natural language translator and a system generating natural language descriptions of images. Throughout, Ekman provides concise, well-annotated code examples using TensorFlow with Keras. Corresponding PyTorch examples are provided online, and the book thereby covers the two dominating Python libraries for DL used in industry and academia. He concludes with an introduction to neural architecture search (NAS), exploring important ethical issues and providing resources for further learning. Explore and master core concepts: perceptrons, gradient-based learning, sigmoid neurons, and back propagation See how DL frameworks make it easier to develop more complicated and useful neural networks Discover how convolutional neural networks (CNNs) revolutionize image classification and analysis Apply recurrent neural networks (RNNs) and long short-term memory (LSTM) to text and other variable-length sequences Master NLP with sequence-to-sequence networks and the Transformer architecture Build applications for natural language translation and image captioning NVIDIA's invention of the GPU sparked the PC gaming market. The company's pioneering work in accelerated computing--a supercharged form of computing at the intersection of computer graphics, high-performance computing, and AI--is reshaping trillion-dollar industries, such as transportation, healthcare, and manufacturing, and fueling the growth of many others. Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details....



Using Dependency Bigrams And Discourse Connectives For Predicting The Helpfulness Of Online Reviews

Using Dependency Bigrams And Discourse Connectives For Predicting The Helpfulness Of Online Reviews

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Author by : Matthias Mertz
Languange Used : en
Release Date : 2014
Publisher by :

ISBN : OCLC:1375985125

Helpfulness prediction of online consumer reviews is an interesting research topic with immediate practical applications both from a data mining and marketing perspective. As such a set of studies have been published in the last few years to tackle this problem, targeting the reviews' textual characteristics. In this paper, we propose and evaluate two text-based features that have not been used in the context of consumer review helpfulness prediction before. The first considers a variation of the bigram feature, utilizing grammatical dependencies instead of word adjacency. The second captures the type and amount of discourse in a text by looking for discourse connectives. In our experiments, we treat the helpfulness prediction problem as a binary classification task. The results show that both features contain valuable information for evaluating review helpfulness, however they should be used with caution due to the restrictive experimental setup. The study serves as a ground for future work regarding the usefulness of the proposed features in that perspective....